Privacy Policy

Effective date: 2025-11-17

Welcome to Star Harvest ("we", "us", "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile app and related services (collectively, the "Service").

1. Information We Collect

We may collect and process the following types of information:

• Account information: name, email address, phone number, username.
• Usage data: app usage, features used, timestamps, crash logs, analytics.
• Device & technical data: device model, OS version, device identifiers, IP address.
• Payment & order data: if you make purchases, we collect billing details and transaction records (we do NOT store raw card numbers).
• User content: any text, images or other content you upload or provide through the app (e.g., profile picture, notes).

2. How We Use Your Information

We use the information to:

• Provide, operate and maintain the Service.
• Process transactions and send confirmations.
• Improve and personalize the Service, product features, and recommendations.
• Communicate with you, including updates, security alerts, and marketing (only if you opt in).
• Detect, prevent and address technical issues and fraud.

3. Legal Basis for Processing (If applicable)

If you are in a jurisdiction that requires a legal basis (for example under the GDPR), we process data based on user consent, contractual necessity, legitimate interests (e.g., security, service improvements), and compliance with legal obligations.

4. Sharing & Disclosure

We may share data with:

• Service providers: trusted third parties who provide hosting, analytics, payment processing, customer support, and other services.
• Business transfers: in the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy.
• Legal reasons: when required to comply with the law, regulation, court order, or to respond to lawful requests by public authorities.

5. Third-Party Services & Links

We may use third-party analytics and advertising services (for example: Google Analytics, Firebase). These providers have their own privacy policies and may collect information independently. We recommend reviewing the privacy policies of those services.

6. Cookies & Tracking

Our mobile app uses local storage and identifiers rather than browser cookies. We also use analytics tools that rely on identifiers (e.g., advertising ID) to measure usage and improve the app. You can opt out of interest-based advertising in device settings where available.

7. Data Retention

We retain your personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. If you request account deletion, we will remove or anonymize personal data as described below.

8. Your Rights

Depending on your jurisdiction you may have rights including:

• Access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (see Delete Account section below).
• Object to or restrict processing, and request portability of your data.
• Withdraw consent where processing is based on consent.

To exercise rights, contact us at the address below. We will respond in accordance with applicable law.

9. Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is 100% secure — if you suspect a security issue, contact us immediately.

10. Children

Our Service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to request deletion.

11. International Transfers

We may transfer data to servers or service providers in other countries. When we do, we use safeguards required by law (e.g., standard contractual clauses) to protect personal data.

12. Changes to This Policy

We may update this policy from time to time. We will post the new policy with an updated effective date and, where required by law, provide additional notice.

13. How to Contact Us

If you have questions, want to exercise your rights, or need help with privacy or deletion requests, contact us:

Star Harvest
Email: info@starharvest.in
Address: Guntur